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We want to help you to find the right home and the best support. Click below to access the help you need.

Support Services

HAPANI offers a holistic and person-centred support system to ensure tenants not only maintain their housing but also thrive within it. Through dedicated Housing Managers and the Tenant Portal, residents can easily access help for a wide range of issues, from reporting maintenance problems to navigating housing-related challenges. Support is also available for tenants facing language barriers, with access to translation and communication assistance to ensure all residents can fully understand and engage with their housing responsibilities. This approach is designed to help tenants settle confidently, knowing that guidance and support are readily available throughout their housing journey.

Our Financial Access Team is here to support you with deposits, guarantors, securing grants to help set up your home, and navigating any financial challenges you may encounter.

If you need any help or guidance with money issues, you can contact our Financial Access Team at 02890315778 or email info@retreathousing.co.uk